Diversity Awareness

2-3 hours:  This course explores the reality of working in a diverse environment as well as the tools that managers and employees can use to recognize, accept and value differences in the workplace. Participants examine what behaviors and attitudes reflect stereotypical thinking, how those behaviors or attitudes affect the people involved and how stereotypical thinking can negatively impact effective teamwork. Users also learn the legal implications of bias and discriminatory behavior, so as to minimize potential liability for the organization. Finally, employees and managers are introduced to the organization's diversity goals and policies. They learn the working definition of diversity and the values of a diverse organization.

Interactive, Not Lecture

Diversity cannot be learned solely through lecture; it must also be experienced.  Diversity is about participating with the people who are around us; getting to know them and their values, how they think and how they perceive.  This class is filled with fun and interesting exercises that leave participants more sensitive to other's differences.

Learning Through Story-Telling

Pictures say a thousand words; stories deliver unforgettable messages.  In this class, we share personal stories highlighting the truism that experience is, in fact, the best teacher.

  

Interactive Supervisor Training

Harbeck's interactive supervisor training provides your supervisors with immediate answers and solutions to a variety of harassment dilemmas.  Special emphasis is placed on limiting liability, modeling appropriate workplace behavior, creating an accepting work environment, and handling complaints. The course is a practical, hands-on training experience designed to deal with the special issues and challenges regarding diversity that supervisors and managers face in the workplace. This program addresses these issues and more in an engaging, relatable manner.  In addition, the course is designed to accentuate the “Raving Fans” program already incorporated by the city.  Specifically, a segment on recognition skills is aimed at giving employees increased motivation that can be used in their interactions with customers and co-workersToday's workforce is a constantly changing mixture of races, ages, genders, ethnicities, religions and lifestyles. Workplace diversity training must enable leaders to ensure that these differences blend together in a manner that maximizes the talents and abilities of each employee and benefits the entire organization. HarBeck’s Diversity Training for Supervisors course addresses workplace diversity management issues, including major trends in workplace diversity, while presenting material and scenarios specific to those serving as leaders within the organization.

Fully Customizable

A wide range of customization options are available.  This course can be delivered as a classroom presentation, e-Learning course, Webinar, or one-on-one.  In addition, information and learning scenarios can be customized to depict your organization's culture. 

Detailed Course Description

Length

Standard Recommended Employee Course:  2-3 Hours

Overview of Key Content (Objectives)

  • Learn to appreciate differences and how to be more sensitive to others
  • Learn the primary and secondary dimensions of workplace diversity
  • Learn the business advantages and reasons for diversity and diversity acceptance
  • Heighten awareness of personal prejudices and biases and learn how to avoid liability
  • Empower employees to take responsibility for workplace diversity
  • Discuss how to improve cross-cultural communications (day-long course)
  • Address supervisor's responsibilities for encouraging and enforcing diversity practices
  • Teach crucial conversation skills to enhance relationships
  • Learn how to manage within and among differences
  • Learn about generational differences and their impact on the workplace